PDMA 2003 ANNUAL REVIEW -
A Year of Transition
Letter from the PDMA President ’03
Dear PDMA Members:
For the Product Development & Management
Association (PDMA), 2003 was a
year of transition. During the year, PDMA
took a number of major steps forward to
strengthen and expand its role as "thought
leader" in product development and management
across the life cycle.
We broadened the benefits of membership
for our more than 2,000 members in
the U.S. and abroad; expanded our product
offerings, including development of
the Body of Knowledge; strengthened our
administrative structure; and completed
development of a new Strategic Plan.
The primary aim of this Strategic Plan
is to set priorities over the long term and
make sure that our actions are aligned
with those priorities. It is easy to get lost
in short-term daily operational decisions.
The process forced us to do the research
to create a Strategic Framework and set
priorities for 2004. See pages 19 and 20
for further details.
During the year, PDMA benefited from
an upturn in the economy. That improvement,
plus our own stronger marketing
efforts and reorganization, led to greater
attendance at our conferences and broader
use of our member benefits, from certification
to our website and publications
such as The Journal of Product Innovation
Management (JPIM) and Visions.
We lay out many details of these achievements
in this 2003 Annual Review-the first member report we have ever
produced. I want to thank all the officers,
staff and members of PDMA who made
such progress possible in 2003, and urge
you to join with me and our current PDMA
President Chris Miller in 2004 to implement
our strategic priorities and keep
PDMA moving forward.
Indeed, the global economy has changed
radically within the last five years. PDMA
wants to sustain its role as the "thought
leader" in the field of product development
and management. Working with all
our members, we are determined to do
this in 2004 and beyond.
Bob Gill
PDMA President 2003
Newton, Mass.
June 1, 2004 |
Progress on
Many Fronts
In 2003, the Product Development & Management
Association (PDMA) moved forward
on virtually every front-from expansion
of our annual International Conference
to improved administration and growth in the
number of local PDMA chapters. We also were
able to put the organization on a much sounder
administrative and financial footing, develop a
number of exciting new products like the Body
of Knowledge, and complete a comprehensive
strategic plan for the future. Here are some of
the details of these achievements:
PDMA 2003 in Boston attracts high turnout
More than 690 people attended the PDMA
2003 International Conference in Boston from
October 22nd to 26th. The theme of the conference-"
The Business of Product Development:
People, Process & Technology Across the
Lifecycle"-fully engaged the interest of attendees.
It expanded PDMA’s mandate beyond
new product development to encompass the
entire product cycle including reinvigorating
or even sunsetting brands and products.
Excitement was visible throughout the conference.
Attendance was up 26 percent over 2002
levels-a major achievement at a time when other
conferences around the country were showing
declines. A number of people took advantage of
the pre-conference workshops or the Research
Conference held the Saturday before.
The main conference began with a keynote
speech from two top executives-Tony Reese
and Dantar Oosterwal-from Harley-Davidson,
a PDMA 2003 OCI co-winner, on October 24 (see photo on page 17), followed by a number
of executive presentations from experts such as
NPD guru Bob Cooper, noted publisher Knight
Kiplinger, and Bradford Goldense, President and
CEO of Goldense Group. Attendees could select
from among three tracks of special sessions and
then break up the intensity of each day by visiting
the exhibit hall. Over 20 exhibitors offered
consulting services and products in the product
development and management field. As an additional
benefit, Visions ran a special eight-page
pull-out section in its January issue.
In a survey by the organizers, over 88 percent
of attendees answered positively to the
question, "Would you recommend
this conference to a colleague?"
Co-sponsored conferences grow
in popularity
In 2003 PDMA co-sponsored six
regional conferences in the U.S on
topics ranging from the Front End
to Portfolio Management. The Front
End Conference in Boston drew a
particularly large group of speakers
and attendees, and seems on its
way to becoming a "must-attend"
annual event. These co-sponsored
conferences were organized and
managed by PDMA in conjunction
with the International Institute for
Research (IIR) in New York.
PDMA adds two new chapters
Two new chapters were formed
in 2003, bringing the total of PDMA chapters
to 21 in the U.S., plus one foreign affiliate,
U.K.-Ireland. The new chapters include Northeast
Ohio (Cleveland) under the leadership of
Dave Lupyan and Baltimore under the leadership
of Mike Abbott. These regional chapters
and the U.K.-Ireland affiliate form the heart
of PDMA. It is here, locally, where many NPD
professionals first become involved. They assemble
at local meetings, listen to prominent speakers and form a local community of professionals
engaged in product development
and management.
Dow and Harley-Davidson-
PDMA’s 2003 OCI winners
Since 1987, PDMA has presented an Outstanding
Corporate Innovator (OCI) Award
each year to one or two companies that
demonstrate sustained excellence in the development
and profitable commercialization of
new products and services. Fast Co. magazine
was the sponsor of the OCI award in 2003.
The co-winners were: Harley-Davidson Motor Company, which won for its dynamic product
development process that identifies and
sustains the balance points in the company’s
planning, people, processes, and technology;
and the Polyolefins and Elastomers Business
Group of The Dow Chemical Company, which
won primarily on its ability to quickly launch
a series of commercially successful products
using Dow’s proprietary INSITE© Technology.
The basic criteria for receiving PDMA’s OC award are sustained success in launching new
products over a five-year time frame; significant
company growth from new product success; a
defined new product development process that
can be described to others; distinctive innovative
characteristics; and other intangibles.
NPDP Certification program expands
PDMA’s Product Development Management
Professional Certification (NPDP) program
also continued to evolve in 2003. It is now in
its fourth year of operation. To date, over 535
people have earned this certification. In 2003,
78 professionals achieved this distinction. A
survey conducted in 2003 revealed
that over two-thirds of respondents
feel certification helps them gain an
enhanced professional image and
aids in the search for new jobs.
Service providers found that certification enhanced their credibility
and reputation with clients.
The value of the knowledge contained
in the certification program is
demonstrated by the fact that as of
the end of the year four companies
had used PDMA’s certification program
for internal training-Cingular
Wireless, Atlanta, Ga.; Integrated
Development Enterprise, Inc.
(IDe®), Concord, Mass.; Abbott
Laboratories, Abbott Park, Ill.; and
PRTM, Boston, Mass.. PDMA is now
developing a marketing program to
promote its certification focused
around the theme: "In a competitive marketplace,
NPDP Certification will allow professionals to
‘Gain the Edge’." Be on the lookout for messages
from this campaign in 2004.
Body of Knowledge created
In 2003, a special committee worked
hard to create the PDMA Body of Knowledge
(PDMA-BOK)-a comprehensive compilation
of information that will be available in 2004 on the Internet that organizes, distills, and provides
ready access to the continuously evolving
core knowledge needed and used by product
development and management professionals
and their organizations.
The PDMA Body of Knowledge concept
evolved out of the certification program to
define the knowledge NPD professionals need.
However, as it evolved, it has moved to a whole
new level with the development in 2003 of a
web architecture. Members attending the annual
meeting at the International Conference
were given a sneak preview of the new webbased
PDMA Body of Knowledge. The PDMABOK
will make it much easier for those new to
the field to acquire knowledge-and help experts
fill in the gaps in their knowledge or find
new information quickly and efficiently.
Pdma.org website draws record traffic
Traffic on the PDMA website-www.pdma.org-
increased 60 percent in 2003 over 2002, to an
average of over 50,000 hits per month. This jump
proved that executives are becoming more interested
in the expertise that PDMA offers. The most
accessed page was the glossary page, followed
by articles from Visions magazine; information
about the international conference; the "About
PDMA" pages; the job bank with over 30 positions
listed; and finally PDMA’s prestigious academic
journal, the Journal of Product Innovation
Management (JPIM).
New publisher for JPIM-Blackwell Publishing
For the fourth year in a row, the Journal of
Product Innovation Management (JPIM) won
the prestigious Emerald Golden Page Award
which is presented to the few outstanding
management periodicals that consistently
deliver excellent articles.
Starting in 2003, Blackwell Publishing took
over the job of publishing JPIM, the leading
academic journal devoted to the latest research,
theory, and practice in new product
and service development. Outgoing editor
Abbie Griffin oversaw this changeover, which
was significant for many reasons. With Blackwell,
PDMA now has a much improved business model
for publishing the journal, as well as a fully electronic
process for all aspects of publishing-from
manuscript submission to galley proofs. Full content
of back issues of the Journal is now available
to PDMA members electronically. At the end of
the year, Anthony Di Benedetto, Ph.D., Professor
of Marketing at Temple Fox School of Business
and Management, was appointed editor starting
in 2004 to follow Abbie, ending her successful
term of six years at the helm.
Visions Magazine wins 2003 ACE Award
Visions magazine, PDMA’s quarterly
members’ publication devoted to practical
knowledge in the field of product development,
achieved new heights in 2003 with an
award for "most improved" publication from
the New York Chapter of the International
Association of Business Communicators
(IABC). Visions received this award for its
transformation from a member newsletter
to a respected industry magazine under the
leadership of Editor-in-Chief April Klimley.
PDMA hires full-time operations director
Several significant changes were made in the
structure of PDMA in 2003. PDMA hired its first
full-time Director of Operations, Lynn Becker, in
order to improve service, efficiency and overall
administration of the association. The Director
of Operations oversees the overall operations
through an Association Management firm and
with the assistance of a dedicated Association
Services Director and Services Coordinator
for PDMA. Some additional functions are outsourced
and others remain under the aegis of
the association headquarters firm.
In 2003, PDMA held its first official annual
meeting at the Boston International Conference.
PDMA President Bob Gill ran the meeting,
and asked several board members and
committee heads to give reports on various
topics of interest. Over 80 people attended
to hear the presentations.
The PDMA Board is made up of 23 members.
This includes the Executive Committee,
which is comprised of 12 officers, plus the
JPIM Editor and Director of Operations.
The presidency of PDMA rotates annually.
The Association also has a Presidents’
Office made up of the three presidents-
the immediate past, present, and
president-elect-plus the Treasurer and
Director/Operations to guarantee program
consistency and manage the organization’s
strategic direction.
Strategic Plan process completed
In early 2003, the PDMA Board
embarked on a strategic plan process.
The aim was to identify how
to keep PDMA in the forefront of
product development and management-
thus maintaining its
position as the primary "thought
leader" in this field.
First, the needs of various stakeholders
in PDMA and the field as a
whole were examined. From that,
PDMA developed seven strategic
priorities, shown in the Strategic
Framework chart on this page. Priorities for
2004 are shown in the box on page 19.
Throughout the entire process, the board
kept one overall objective in mind to set
longer term strategic priorities for PDMA.
Now that the planning is over, it’s all about
execution. PDMA will work hard to ensure
that the strategic priorities remain consistent
with overall objectives throughout the
coming years.

PDMA 2003 Financials: A Solid Footing
PDMA placed itself on a more solid footing in 2003-due to improved
administration, a rebounding economy, and an exceptionally successful
International Conference. Overall revenues increased from 2002 to
2003, and the largest contributors to the revenue stream continued to
be Conferences and Membership.
Conferences and Operations were the two largest users of funds in 2003, while
the cost of publications and the PDMA website declined. PDMA was able to reduce
these publication and web site costs by shifting some of these activities to centralized
administration. The Association also hired a full-time Director of Operations
and began to hold more frequent Board of Directors meetings. These changes
contributed to increased efficiency, better systems and improved governance.
The Association was also able to lower expenses and increase the quality
of service in publications, due to the shift to Blackwell Publishing for the
Journal of Product Innovation Management (JPIM). PDMA increased its reserves
by $109,000 to a total of $385,272 by year-end 2003. Best practices
for professional associations like PDMA require that the Association maintain
a reserve to meet unforeseen problems and funding emergencies.
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